Talent Profiles

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Talent Profiles

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How Do I Edit My Profile?

In this article we’ll review how to edit your profile, show you what your profile will look like once published, and explain how clients will navigate those profiles to invite you to jobs or search for particular Services and Skills.

Quick Tip: You can only edit your profile on a computer or tablet. Editing on the mobile app is not currently possible.

A complete profile is made up of a number of components. We’ll review each of those components here and go over step-by-step how to edit them. To begin editing your profile, you must log in and click the ‘Me’ avatar in the top navigation bar, then click ‘Edit Profile.’

The first thing you’ll see after clicking ‘Edit Profile’ is a page called:

Personal Info

Your Personal Info will house all the public-facing information about you that visitors to Voices can see. To access your Personal Info at any time while editing your Profile, just click the ‘Personal Info’ button from the left toolbar. The following components make up Personal Info.

About Me
Once published, the About Me section will contain a brief snapshot of your photo, name, location, reviews, and Services.

Overview
The Overview allows you to introduce yourself to potential clients. The overview should be a brief summary of yourself (feel free to add some personality) and your career background as a creative professional.

Displayed Address
This address is displayed on your public profile and in location-based search results.

Profile Photo
We highly recommend that you upload a photo to your profile. Your profile is your professional calling card, and your photo, creative skills, and work samples come together to attract clients to your profile through search/browse and to allow JobMatch™ (formerly VoiceMatch) to match you to jobs best-suited to your skills. The most hired talent on Voices typically have a headshot in their profile. When you use a headshot, it's important to keep your photo current. You should have a new headshot taken every two to five years.

Quick Tip: For best results, upload a square image with equal dimensions and a picture of yourself that represents who you are as a creative professional and business person.

To upload your picture, you'll:

Need to save the image as a .gif or .jpg and have it saved as a file on your computer. Then you will need to sign into your account and access the profile editor by hovering over the ‘Me’ avatar in the top navigation bar and selecting ‘Edit Profile’
Scroll to the Profile Photo section and select ‘Upload Photo’
Then you will browse your computer for your image file, select it and the path to the file will appear in the Select File box.
Click ‘Save Edits’ at the bottom of the profile page. The file should now appear in the Profile area of your account as well as on your personal website.

Profile Completeness

In the left toolbar, you’ll be able to see whether any elements of your profile are missing key pieces of information or demos/portfolio samples. This will tell you what components of your profile still need to be filled out. A complete profile helps you to be found in Search/Brose and tells JobMatch™ (formerly VoiceMatch) what types of jobs you’re a good fit for, so the more complete your profile is, the better.

Quick Tip: Your My Home is also a great place to see at a glance which pieces of information you still need to add to your profile. Once you click on Add next to any of these recommendations, you'll be taken to the relevant spot in your Edit Profile view and be able to see immediately what's missing.

Quick Tip: You can add basic text formatting (boldface and italics) to your profile at Voices. We recommend that you keep your profile nice and clean by only using it to highlight key information or help to separate your page into sections.

The following codes can be inserted around a single word, phrase, or entire paragraphs. There should be no spaces between the code and the word beside it.

Code for Bold: *Your text goes here.*
Code for Italics: _Your text goes here._

My Services - Voice Over - Overview, Demos, Statistics

After completing the Personal Info section, you’ll want to navigate over to My Services, which you’ll see in the left toolbar. This is where you’ll be able to add any Services you offer (Voice Over, Audio Production, Music, and/or Translation). We’ll start with what’s in Voice Over and then move on to additional Services.

Voice Over
When you add Voice Over in the left toolbar of your Profile page under My Services, you will be taken to the Voice Over service section of your Profile. Across the top of that Service you will see three tabs: Overview, Demos, and Statistics. We will go through each of these below in detail beginning with Skill Overview and Skill Description.

Skill Overview and Skill Description
In the Skill Description freeform text box, you can provide a brief written summary of your voice over experience and background. Please be as descriptive and as specific as possible as this will help clients understand clearly your level of skill and what you have to offer.

Voice Over Skills
In this section you can choose which types of jobs your voice is best-suited to by selecting the types of jobs you want to audition for and be invited to from a drop-down menu of options. Popular skills include the ability to voice audiobooks, documentaries, internet videos, text-to-speech, etc.

Vocal Characteristics
Vocal Characteristics covers in more detail and with very specific tagging what you’re able to do with your voice. It’s important to include only what you are truly capable of performing (i.e. if you can’t perform in a specific accent, style, or language, don’t include it just to get more job opportunities.) This section is made up of your Voice Gender, Voice Age, Language, and Accents.

Voice Gender
Voice gender indicates which gender you want your voice jobs to be in, either male or female.

Voice Age
Voice Age represents the ages that your voice can sound like. You can select multiple ages; however, you’ll want to select only the ones you can authentically perform. Featuring demos that showcase each voice age you selected is also beneficial to those visiting your profile.

Language
Language allows you to select up to 10 languages you can fluently speak. Do not select languages you can understand only (ie. can read, write, or comprehend by listening.) You’ll want to select only the languages you can comfortably and confidently speak and perform in fluently. It is a good idea to include a demo sample to reflect each language selection. Your mother tongue should be selected first, followed by other languages you speak.

Accents
You can also select up to 30 Accents from the pick list. At minimum, you should include your regional accent or reference that you have a neutral accent relevant to the country in which you live. Again, list only the accents you can authentically perform in.

Quick Tip: When it comes to describing your voice, there are several factors that come into play, both creative and technical. Here are some ideas to consider when getting started:

Listen to a recording of your natural voice.
Describe the sonic quality of your voice and voice type.
Ask a coach, your family, or your friends for their opinion.
Make a list of descriptive words that best reflect your voice.
Think of what your voice inspires people to do.
Avoid using common terms such as deep, high, funny, and so on. Consult a thesaurus and find colorful words.

For example, your description may go something like this:

Witty, vivacious, and warm, the voice of (insert your name) is perfect for television commercials, telephone applications, and narrating children's programming. The graceful and subtle persuasion of (insert your name’s) voice will gently and happily woo customers into purchasing your product.

Studio
The Studio section allows you to tell clients what type of equipment you use while recording. Clients want the highest quality audio possible, so showing them that you’ve got the tools to deliver what they want can make the difference when they are considering inviting or hiring you.

Turnaround Time indicates how long the client can expect to wait to receive the final files after you’ve been hired (e.g. less than 24 hours, 48 hours, 72 hours, etc.).

Directed Sessions tells clients if and how you can participate in a live directed session. Select all of the technology options you are most comfortable with. If you have never used a specific technology before, it’s best you explore and try it before selecting it. For more information on Live Directed Sessions, read this blog post and this FAQ .

Microphone, Computer & Software, and Special Equipment allows you to give clients an idea of what your home studio set up is like, including the hardware and software you use to record and deliver audio.

Work Experience Section
The Work Experience section allows you to share your past voice over work with potential clients. This is your opportunity to provide specific examples of the projects you’ve worked on and with whom—it’s helpful for clients to see past project experience that is similar to the job they are posting. The Work Experience section is made up of your Client List and your Work Experience.

Client List
Your Client List is your opportunity to list the companies and brands you’ve done work for. If you’re unsure if a client is comfortable with you including them in your profile (potentially because of an NDA or that client’s brand guidelines), be sure to reach out to them to get permission first. To add a new client to your Client List, simply type the client or company name into the box and click the '+ Add' button to the right-hand side of the box. Make sure to click 'Save Edits' at the very bottom of the page when you’re done making any additions or changes. From there you’ll be able to view the changes by clicking on 'View Profile' in the top-right corner of the page.

Work Experience
Under Work Experience you’re able to add Company Name, Role Title, Employment Type (including options like Freelance, Casual, Part-Time, etc.) as well as a Role Description. You do not have to add every individual job you've done on a particular platform, but explain that you've been doing work on a particular platform for so many months or years. Make sure to click 'Save Edits' at the very bottom of the page after making any additions or changes. From there, you'll be able to view the changes by clicking on 'View Profile' at the top-right corner of the page.

Quick Tip: If you choose not to add any Work Experience or Client List information, those sections will be hidden on your public-facing profile, as opposed to appearing empty. Your public profile will still look complete to anyone viewing it.

Testimonials
The Testimonials section is your opportunity to show clients what others have said about the work you’ve done outside of Voices. You can type the testimonial and the company or person you’ve received it from in this section. By default, your three most recent testimonials will be listed. Clients can then click ‘Read More’ to see all of your testimonials.

Voice Over - Demos

Vocal Demos
With each demo uploaded, you can include a title and brief description as well as tagging the demo with any applicable language, accent, style, role, and gender. You must also select one skill tag that the demo sample relates most closely to—for example, Business, Animation, Audiobooks, etc. All of this information is essential for enabling the demo to be accurately matched to job postings and to appear in Search.

Each demo that you upload can be added to a client's Favorites list to help them more easily locate and invite talent whose auditions they have enjoyed. Use caution when deleting demos: when a demo is deleted so are any Favorites attached to it.

By default your profile will show your top four demos, which you can manage by editing your profile. You can shift the order of your demos around by clicking on the arrows to the left of each demo and dragging that demo up or down. The demo at the top of your list will be your Featured Demo and will appear associated with your profile in search results.

Voice Over - Statistics

There are high-level metrics that clients see on your public profile and statistics that you will see in your 'Edit Profile' view. Your Statistics section gives you a great snapshot into how your business is doing, showing you things like how many demo listens you’ve had, your earnings, how many jobs you’ve been shortlisted for, your hired jobs, and your booking ratio, etc. For more information about Statistics, check out this FAQ article.

My Services - Additional Services - Audio Production, Music, Translation

Each service that you add will be available in a dropdown menu for clients to select from when they visit your profile page. For now, clients can’t post jobs or search for the new Services and Skills, but by the middle of 2021, they will be able to. In the meantime, clients may outline in the job description or in additional information that these additional skills are needed as part of a voice over job, so be sure to fully review jobs before responding.

Add Service
You are able to add any service that you provide under My Services. If you’re currently viewing your profile, you’ll see the ‘Edit Profile’ button at the top right of the page. Click there and you’ll find yourself back on your Personal Info page. Go to the left-side toolbar and click on the '+ Add' button next to My Services. A modal will appear with a dropdown pick list that includes Voice Over, Audio Production, Music, and Translation.

Once you have chosen a Service, for example, Audio Production, a Skill dropdown pick list will appear allowing you to select a Skill within that Service. For example, within Audio Production, you might choose Audio Editing as your Skill.

Quick Tip: If you have added Translation as an additional Service, you’ll be asked in the modal to select a source language and a target language. The language you’ll be translating from is the source language, and the language you’ll be translating to is the target language.

After you have clicked Confirm, a more detailed page will open up for that Skill.

Skill - Overview and Portfolio

At the top of the Skill page, you’ll see two tabs: Overview and Portfolio. Let’s start with Overview.

Skill Overview and Skill Description
In this freeform text box, you can provide a summary of the specific skill you offer as well as touch on your background in that skill and why someone should hire you. Include some personality to connect with potential clients and be as specific as you can about your capabilities and what you have to offer.

Software (Voice Over, Audio Production, and Music only)
Software specific to your Skill can be chosen here from a pre-selected list of options. Select only the software you can use comfortably and confidently.

Industry Expertise (Translation only)
As Translation skills can be quite industry-specific or require industry-specific knowledge, Industry Expertise is required as part of any Translation Skill. You’ll see a dropdown list that includes things like Entertainment, Advertising, Food, and more. Only select those industries that you are truly proficient in.

Work Experience Section
The Work Experience section allows you to share your past work in this particular skill with potential clients. This is your opportunity to provide specific examples of the types of work you’ve done connected with this skill and with whom—clients want to see past work experience that is similar to the job they are posting. The Work Experience section is made up of your Client List and your Work Experience.

Client List
Your Client List is your opportunity to list the companies and brands you’ve done work for. If you’re unsure if a client is comfortable with you including them in your profile (potentially because of an NDA or that client’s brand guidelines), be sure to reach out to them to get permission first. To add a new client to your Client List, simply type the client or company name into the box and click the '+ Add' button to the right-hand side of the box. Make sure to click 'Save Edits' at the very bottom of the page after making any additions or changes. From there you’ll be able to view the changes by going to 'View Profile' at the top-right corner of the page.

Work Experience
Under Work Experience you’re able to add Company Name, Role Title, Employment Type (including options like Freelance, Casual, Part-Time, etc.) as well as a Role Description. Make sure to include only work experience that's relevant to the skill you have added. Click 'Save' after each work experience entry added, and click 'Save Edits' at the very bottom of the page to confirm all of your changes. From there, you'll be able to view the changes by going to 'View Profile' at the top-right corner of the page.

Quick Tip: When you're adding work experience as a Freelancer or someone who has worked multiple projects for various clients, think of breaking your work experience into career buckets based on timeframes and the clients you've done work for. Look at this as similar to the way you might structure your resume for a specific role, only in this case you're showcasing work experience around a particular skill.

For example: If you've worked various projects for a company or on a platform over a five-year span, list the company or platform name (like Voices), input the dates encompassing the five years, and use the role description field to describe your overarching experience working projects on that platform or for that company over that timespan. You should NOT list all of the individual jobs or projects you've done on that platform or for that company, but rather focus on your time spent on those platforms as a whole. If you want to make sure clients you've done project work for are further highlighted, be sure to add them to your Client List, where they will be additionally showcased.

Testimonials
The Testimonials section is your opportunity to show clients what others have said about the work you’ve done outside of Voices. You can type the testimonial and the company or person you’ve received it from in this section. By default, your three most recent testimonials will be listed by default. Clients can then click ‘Read More’ to see all of your testimonials.

After you have finished making any additions or changes to the Skill page, you’ll need to add a Portfolio Sample. To do this, click ‘Save and Add Sample’ and you’ll be taken to the Portfolio section.

Skill - Portfolio - Portfolio Samples

A Portfolio Sample is necessary in order for that Skill to be active on the site. Active means you’ve met the minimum criteria to be searchable by clients i.e. you've uploaded a portfolio sample and that portfolio sample matches the client's search request.

For example, if you’ve added Audio Production as a Service, and Audio Editing as your Skill within that Service, you’ll need to add a Portfolio Sample to your Audio Editing Skill to make it active. Your Portfolio Samples in additional skills are the equivalent to that of Demos for Voice Over. They are meant to showcase the best of what you have to offer in that particular skill.

Adding a Portfolio Sample

Once you’re in the Portfolio section, if you haven’t yet added any samples, you’ll see an empty state titled No Samples Added. To add your first Sample, click on the blue '+ Add Sample' button. This will take you to a longer Skill Portfolio page where you can begin to fill in some details.

Begin by indicating which skills you’d like that sample to be associated with.

Under Overview, you can fill in the title of your sample and a brief description of what it demonstrates. It’s great here to be as descriptive as possible by including some background and how you contributed your skills to this particular sample.

Under Media, you’ll see the option to Upload File. For skills under Audio Production and Music, this will be an MP3 audio file. For Translation, this could be a PDF document or a JPEG image. To upload, click ‘Select a File’ and follow the onscreen prompts.

Next, you’ll need to apply the necessary and relevant information and tags to the sample. Depending on the Service and Skill you’ve selected to add, this information and the relevant tags will vary.

After you’ve completed adding a sample, you can return to the Portfolio section of your skill and you can edit, reorganize, and feature the samples as you’d like to by clicking and dragging. You can also add additional Samples, Skills, or View Profile. To add an additional Skill to the Service you’re currently editing, you'll see a button at the top of the page that references the Service you want to add Skills to. For example, if you're working within Audio Production as your Service, the button will say ‘All Audio Production Skills’ and you can click on that button to add a new skill within Audio Production. If you've selected Translation as your Service, this button would say, 'All Translation Skills.'

Add More Skills
From this page, you can edit existing skills and view a particular skill profile.

To add a new skill, simply click ‘+ Add Skill’ and follow the same steps as you did for the first skill you added. You can access this page and see a list of all of the Skills you've added to a given Service by selecting the desired Service from the left toolbar. Make sure to click ‘Save Edits’ after making any changes.

Review Profile - What it Looks like Once It’s Published

Let’s take a walkthrough of what clients will see with Services and Skills added to your Profile. Each skill you offer will be selectable from a dropdown menu on your profile page. Once a client selects one of your skills, the relevant demos or portfolio samples will automatically populate on the left-hand side of your profile page. Your profile address will pull in your username and will appear as: www.voices.com/profile/{username} to clients.

Quick Tip: Until later this year, only Voice Over public profiles will have the Invite to Job button. Later this year, that Invite to Job button will be added to the other Service’s public profile pages.

Public Profile Components

While you’re editing, you can see what your profile looks like once published at any time by clicking on 'View Profile' in the top-right of the page.

We’ve listed the basic components of your public profile below and then addressed a few of the sections in greater detail.

Your Personal Info, Profile Photo, Location, and number of reviews will be visible as a header across the top of your public profile.
Your skills will be listed in a dropdown menu on the right side of your profile page, which clients can select from. If clients have been searching for a particular skill and your profile has come up in that search, that skill will be automatically populated with relevant demos or portfolio samples when the client arrives on your profile page.
Vocal Characteristics (Languages, Accents, Voices Ages, Voice Over Skills - Voice Over Only)
Studio - the content of which will depend on which skill the client is viewing. For example, Audio Editing might have Software listed under Studio, Translation will have a Skill Details section instead, covering Industry Expertise and Languages.
Skill Overview
Work Experience
Client List
High-Level Metrics - In the right-hand column clients can view your public-facing metrics, such as when you were last online and how long you’ve been a member of Voices.
Vocal Characteristics (Languages, Accents, Voices Ages, Voice Over Skills - Voice Over Only)
Testimonials
Reviews
The About you section and quick information about how long you've been a member and how many completed jobs you've done on Voices will appear in the right column of your public profile along with whether you've worked with a particular client previously.

How Clients Listen to or View your Demos/Portfolio Samples

By default, the top five Demos or Samples you’ve added will display on your public profile. If you have more than five samples, they'll be paginated, and viewers of your profile will be able to see them by clicking on ‘See More’.

Clients can click on any of your demos or portfolio samples from your public profile and a detailed preview window will pop up for them. In this window, they can listen to your demo or portfolio sample, or, for Translation, view your portfolio sample. They’re also able to see at a glance all of the information you would have included in that demo or portfolio sample’s description and the skills and descriptive tags you would have applied to that demo/sample. This makes it very easy for clients to listen and see everything they need to in one easy place.

Depending on the Service or Skill, the information in this window will vary. Audio files can be listened to from here, and translation documents in the form of a PDF will be opened in a separate tab, with JPEGs being previewed directly in this window.

Reviews

Near the bottom of your public profile page, to complement the other areas of your profile, you'll see Compliments, Ratings, and Reviews that you've received from clients after completed jobs worked through Voices. All of your Compliments will appear in this Reviews section, along with the three most recent Reviews you've received. More reviews can be displayed in batches of three, if the user clicks 'Load More'. For more information on Reviews, read this FAQ article.

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